Technical Sales Manager - Middle America Region

Your responsibilities

To drive profitable growth in Mexico and Central America by establish a strong technical presence with ECKART’s Mexican and Central American region customers, influencers and prospects within the Coatings markets; in collaboration with ECKART key account, regional sales and distribution channel partners.

Major Job Functions 

1. Drive and support profitable growth through market research, technically oriented sales calls, training, customer contact and the identification of sales opportunities within the Mexican and Central American region.
2. Communicate market needs back into the internal organization and spearhead the pursuit of a technical solution to customer problems.
3. Develop and execute Market Development plan as a part of Global & Regional Market Segment strategy leading to high-level business relationships in target market segments (Automotive Coatings, Industrial Coatings, Powder Coatings, Plastics, and Functional Coatings).
4. Work closely with distribution channel partner(s) to target sales opportunities that lead to profitable growth.
5. Represent the Company at industry trade shows, exhibitions, and industry meetings. Support the conduct of marketing surveys.
6. Responsible for supporting the success of new product launches including - assist with coordination and timing, identifying key partners, development of support tools, conducting training, external product testing and driving demand. 
7. Perform customer presentations and demonstrations of products.
8. Work closely with Technical Marketing, Laboratory and Customer Service Departments to resolve customer issues and provide solutions to customers’ needs.
9. Effectively communicate within the organization, including use of CRM tool.
10. Operate within budgeted expenses.
11. Other duties as assigned and agreed upon.

Your profile

• Spanish speaker; bilingual skills (English).
• Minimum five (5) years’ field technical support experience in the Mexican chemicals industry. Pigment sales experience strongly preferred.
• Ideally have a verified portfolio of existing contacts within Mexican and Central American automotive and industrial coatings industries.
• Undergraduate degree or appropriate tenure and experience in specialty chemicals industry.
• Customer focus with ability to establish and maintain strong personal relationships.
• Proven ability to drive sales and generate profits through strong technical orientation and innovative approaches
• Strong interpersonal, verbal and written communication skills.
• Strong organizational, time management and presentation skills.
• Proven and effective problem-solving skills
• Proven ability to develop, implement and manage complex technical projects
• Foster teamwork among colleagues and between functional areas of organization.
• Proficiency in Salesforce, Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, Teams), Business Objects.
• Regular travel to customer locations, distribution channel partners, EA USA facilities & regional trade events (60%+ of time).

Contact Person

Michelle Augustine
HR Team
Phone: (+1) 4409547598