Content Moderator (KH)

Deine Aufgaben

The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.

• Review all user-generated content on your platform, including text chats, images, videos, and comments.
• Assess whether the content adheres to community guidelines, make a sound judgment call, and remove any material that violates the standards.
• Manages content safety for short-video products to ensure compliance with legal standards.
• Knowledgeable and possesses a deep understanding of the policies and procedures, and ensures swift action to identify and remove inappropriate content before it can cause damage.
• Manages and addresses inappropriate content reports, applies company policy.
• Coordinate with supervisors to deal with content that violates community guidelines.
• Review and moderate user-generated content on social media platforms to ensure compliance with legal standards.
• Handle and address reports of inappropriate content, apply company policy, and coordinate with supervisors to resolve issues.
• Monitor and evaluate content on popular social media platforms to maintain community standards.

Dein Profil

• Vocational Certificate or Higher in any field
• Enjoys spending time watching social media feeds (is an advantage)
• Capable of withstanding potentially sensitive content
• Khmer language skill, Native
• Strong verbal and written communication skills (English B2 proficiency)
• New graduates are welcome to apply
• The ability to start immediately is an advantage

Über den Arbeitgeber

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Bewerbungsprozess

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.