Slovak Speaking Support Specialist

Deine Aufgaben

As a Customer Support Specialist with Slovak and English you will be a part of a great team and all together will:

• Deliver outstanding client service
• Achieve great customer experience and satisfaction
• Identify and assess customers' needs
• Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets

Dein Profil

As a candidate, you do not need to have experience in a similar role but you should be fluent in Slovak and have excellent communication skills.

Hľadáme nadšených členov do nášho tímu zákazníckej podpory! Ponúkame pozície na plný úväzok v modernej kancelárii s flexibilnými pracovnými podmienkami. Náš tím zákazníckej podpory tvorí profesionálny a podporný kolektív, kde je služba zákazníkom prioritou číslo jeden. Získate príležitosť rásť v dynamickom prostredí so zameraním na spokojnosť zákazníkov a osobný rozvoj. Hľadáme kandidátov so silnými komunikačnými schopnosťami a pozitívnym prístupom.

Vergütung & Benefits

We Offer:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• More than fifty benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
• Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home Plane Ticket from your location to Sofia
• Taxi transportation directly from the airport to your accommodation

We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building projects!

Über den Arbeitgeber

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

About us: TELUS Digital Bulgaria is the country's largest employer in the CX (Customer Experience) industry with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

About Company: TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Bewerbungsprozess

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

Does it sound like the perfect job for you? Apply now!

EU Permit is required to apply

Equal Opportunity Employer Statement At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.