Talent Outreach Coordinator (Sourcing Analyst)

Deine Aufgaben

TELUS Digital is seeking an energetic and authentic Community Connector to be the face of our brand where it matters most in Hoboken, NJ. You'll play a crucial role in ensuring diverse voices and perspectives help shape the technology that billions of people use every day.

This role combines genuine community engagement with strategic sourcing to identify and connect participants for cutting-edge tech research projects. You'll work independently to build bridges between communities and innovation, leveraging both field presence and digital strategies to create sustainable talent pipelines. Your work directly impacts product development for some of the world's most influential companies.

This isn't a typical recruiter role, it's a mix of authentic community building and strategic sourcing. You'll attend community events, build real relationships with local organizations, and navigate dynamic sourcing challenges that require creativity and cultural understanding.

• Be the authentic face of TELUS Digital in your community - attend local events, career fairs, and community gatherings where real conversations happen
• Develop genuine relationships with community leaders, local organizations, schools, cultural groups, and social communities
• Navigate dynamic sourcing challenges through creative, unconventional approaches; understand community nuances and build real trust
• Actively recruit through direct, face-to-face interactions and community engagement while supplementing with remote recruitment when needed
• Represent and promote the TELUS International brand with professionalism, integrity, and enthusiasm in all community interactions
• Design innovative recruitment campaigns across social media (Facebook, LinkedIn, Instagram, X) that genuinely resonate with diverse audiences
• Develop and execute field sourcing strategies including newspaper advertising, establishment partnerships, and community outreach
• Leverage unconventional sourcing methods and multiple channels to attract candidates; avoid conventional methods and think creatively
• Create and implement effective recruitment advertisements and sourcing materials while maintaining an engaging, permanent social media presence
• Manage recruitment materials professionally and attract ongoing talent through consistent digital engagement
• Establish, build, and grow extensive networks of resourcing channels, partners, and associates including community services, schools, local government agencies, businesses, NGOs, employment agencies, media outlets, and digital platforms
• Cultivate strategic relationships to expand recruitment reach and visibility, developing creative partnerships that provide sustainable talent pipelines
• Provide comprehensive support to qualified participants throughout the onboarding process
• Collaborate regularly with Sourcing Manager, Sourcing Team Leader, and team members
• Provide consistent reporting on recruitment activities, metrics, and outcomes
• Share insights, best practices, and innovative approaches to enhance team effectiveness
• Handle rejections professionally and persuade candidates with authenticity and genuine enthusiasm

Dein Profil

• 1-2 years of professional experience in recruitment, sourcing or high volume crowd hiring
• Established local network and community connections (experience in real estate, sales, or brokerage is a plus)
• Proficiency in spreadsheets, word processing applications, and email clients
• Ability to create recruitment advertisements and digital materials
• Strong technical aptitude for learning new systems, tools, and platforms
• Comfortable creating content for social media platforms (Facebook, LinkedIn, X, Instagram)
• Outgoing, friendly personality with genuine interest in building relationships across diverse communities
• Outstanding customer service attitude and relationship-building capabilities with ability to engage diverse audiences
• Creative, outside-the-box thinking and problem-solving approach with a 'can-do' attitude
• Highly organized, self-driven, and able to work independently with minimal supervision
• Strong ability to thrive in multicultural, global work environments
• Positive attitude toward people from all backgrounds and cultures
• Resilient and able to handle objections professionally
• Native or near native US English fluency with excellent written and oral communication skills
• Comfortable working in highly secure and confidential environments with discretion and professionalism
• Professional ability to represent and promote the TELUS International brand with enthusiasm and integrity
• Local to Hoboken, NJ with reliable transportation for field recruitment activities
• Flexibility to attend community events, career fairs, and networking opportunities
• Reliable internet connection and telephone access for remote work and communication

Vergütung & Benefits

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace changes and innovate courageously
• We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Über den Arbeitgeber

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Bewerbungsprozess

At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.