Greek Speaking Support Specialist

Deine Aufgaben

As a Customer Support Representative with Greek and English you will be a part of a great team and all together will:

• Listen and respond to customers queries by phone and email
• Provide accurate, valid, and complete information to the client's requests
• Identify and assess customers' needs to achieve satisfaction

Αναζητούμε ενθουσιώδεις επαγγελματίες για το τμήμα εξυπηρέτησης πελατών μας. Είτε σκέφτεστε μια αλλαγή σταδιοδρομίας είτε έχετε ήδη εμπειρία στην εξυπηρέτηση πελατών, σας προσφέρουμε μια εξαιρετική ευκαιρία. Η θέση είναι πλήρους απασχόλησης και μπορεί να πραγματοποιηθεί είτε στο γραφείο μας είτε εξ αποστάσεως. Στην εταιρεία μας, η εξυπηρέτηση πελατών είναι η προτεραιότητά μας, και θα έχετε την ευκαιρία να αναπτυχθείτε σε ένα δυναμικό περιβάλλον.

Dein Profil

As a candidate, you do not need to have experience in a similar role but you should be fluent in Greek and English.

Vergütung & Benefits

We Offer:

• Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
• Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
• Plane Ticket from your location to Sofia
• Taxi transportation directly from the airport to your accommodation
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• More than fifty benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

We care about the well-being of our employees, invest in their future growth, encourage fun and team-building projects!

Über den Arbeitgeber

TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Bewerbungsprozess

Does it sound like the perfect job for you? Apply now!

EU Permit is required to apply

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.