Rent-a-Car Consultant with Italian and English - Sales & Customer Service

Description

*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.

Drive Your Career Forward in Sofia!

Are you fluent in Italian and ready to begin an exciting international career? Join our team and represent a well-known global car rental brand while working in one of the most modern and inspiring office environments in Sofia.

Why Join Us?

• Financial Boost: Competitive salary + up to 15% Performance Bonus.
• Elite Workplace: Based in the TELUS Tower with a 360° panoramic gym, gaming zones, and modern lounges.
• Growth: Fully paid professional training and access to 50+ corporate benefits.
• Additional health insurance
• 50+ benefits and services to choose from
• Employee referral bonuses
• Full Relocation Package:

For candidates relocating from outside Bulgaria

We provide a comprehensive relocation package to help you start smoothly:

• Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
• 21 days of fully paid accommodation
• Support from a professional relocation broker to help you find long-term housing in Sofia
• Guidance during your transition to life in Bulgaria
• Travel expenses paid by the employer
• Taxi transportation directly from the airport to your accommodation

For candidates living outside Sofia but within Bulgaria:

Your training will take place in the office at TELUS Tower, where you will receive hands-on support and guidance from experienced trainers.

To ensure you can fully focus on learning and settling in:

• Relocation Bonus: €750 Gross (paid in 2 instalments) - to support relocation and initial rent costs
• 21 days of fully paid accommodation
• This allows you to experience the city, integrate with the team, and receive the highest quality professional onboarding

Your training will take place in the office at TELUS Tower, where you will receive hands-on support and guidance from experienced trainers.

Your Role

• Handle customer inquiries via phone and email in Italian.
• Manage reservations, modifications, and cancellations.
• Maximize Value: Proactively utilize cross-selling to provide customers with upgraded mobility solutions and increase project performance.
• Ensure a premium, professional customer experience.

What You Bring

• Fluent Italian (C1 or higher).
• Good English for internal communication.
• Sales Flair: A proactive mindset and the drive to achieve cross-selling targets.
• Customer-centric attitude and team spirit.
• No previous experience required - full training is provided.

Apply now to start your international career in Sofia!

About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.