Euro-Log AGgestern
2nd-Level-IT-Support (w/m/d)
München
Full-time
2nd Level Support Salary
Also referred to as:
- 2nd Level Engineer
- Mitarbeiter 2nd Level
- 2nd Level-Supporttechniker
Full-time gross salary
Based on 728 salaries
Ø 43.600 €
Average salary
31.300 €63.300 €
Ø 41.000 €
115 data points
Ø 44.800 €
558 data points
Last time recalculated on 11. Februar 2026
What is the salary for a 2nd Level Support in Germany? On average, you can earn 43.600 € gross annually, based on 728 collected salary information from kununu users. This equals approximately 3.633 € per month (assuming 12 monthly payments). Salaries typically range between 31.300 € and 63.300 € annually. Did you know: Men earn 44.800 € and women 41.000 € yearly on average. Your actual income as a 2nd Level Support will depend on your industry, work experience, and location.
Use the Gross-to-net calculator to easily calculate your net salary.
Do you earn the same as the rest of Germany?
Find out what the actual pay is in your industry and your city, and whether you are being paid fairly.
Salary for 2nd Level Support based on work experience and gender
The starting salary as a 2nd Level Support with less than 3 years of work experience averages 41.400 € gross per year. Generally, men start at 42.300 €, whereas women start at 36.800 €, corresponding to a salary difference of 13%.
After 10 years of work experience, the average salary for a 2nd Level Support is 49.300 € gross per year. The gender pay gap increases to 6%, with men earning 49.800 € and women earning 46.900 €.
6 out of 10 women are affected by the gender pay gap in this role. , whether you are affected and what you can do about it.
Jobs for 2nd Level Support
Salary for 2nd Level Support by city
| City | Average salary | Salary range | Available Jobs |
|---|---|---|---|
| 2nd Level Support in München | 48.300 € | 34.400 € - 72.000 € | Jobs in München |
| 2nd Level Support in Hamburg | 48.100 € | 34.200 € - 68.200 € | - |
| 2nd Level Support in Frankfurt am Main | 43.400 € | 34.000 € - 61.600 € | - |
| 2nd Level Support in Berlin | 39.100 € | 29.000 € - 57.100 € | Jobs in Berlin |
Possible jobs for your next career step
The next career step as a 2nd Level Support with the highest salary is the position of Informatik-Ingenieur:in, with an average annual gross salary of 64.300 €. According to kununu statistics, when a 2nd Level Support changes careers, most of them 11.4% choose the position of IT-Systemadministrator:in. The job with the most open positions, into which a 2nd Level Support frequently transitions, is the role of Projektmanager:in. Currently, there are 988 open positions in this field.
Salary information for similar professions
| Job title | Average salary | Salary range | Available jobs |
|---|---|---|---|
| 3rd Level Support | 52.700 € | 38.600 € - 78.600 € | Jobs as 3rd Level Support |
| IT-Supporter | 45.300 € | 29.900 € - 69.100 € | Jobs as IT-Supporter |
| 1st 2nd Level Support | 40.300 € | 30.700 € - 56.400 € | Jobs as 1st 2nd Level Support |
| 1st Level Support | 37.300 € | 27.900 € - 52.100 € | Jobs as 1st Level Support |
FAQ
- • The average annual salary as a 2nd Level Support is 43.600 € gross.
• With 12 salaries, this corresponds to a monthly gross salary of 3.633 €.
• As a 2nd Level Support, you can earn on average a minimum of 31.300 € and a maximum of 63.300 € per year.
• The majority of the salary data range between 37.700 € and 44.100 € gross per year. - The net salary as a 2nd Level Support in Germany depends on various factors, including
Tax class
•State
• Social security contributions and
• personal circumstances.
On average, about 35-40% is deducted from the gross salary. This means that with a gross salary of 3.633 € per month, the net salary as 2nd Level Support is approximately between 2.180 € and 2.361 €.
For an accurate calculation that takes into account your individual factors, we recommend using the kununu gross-to-net calculator. - According to our kununu salary data, as a 2nd Level Support with less than three years of experience, you can expect an average starting salary of 41.400 € gross per year. This corresponds to a monthly salary of 3.450 € (based on 12 monthly payments).
- According to our kununu salary data, as a 2nd Level Support with 10 years of experience, you can expect an average salary of 49.300 € gross per year – this corresponds to approximately 4.108 € gross per month (based on 12 monthly payments).
- According to our kununu salary data, you will earn the most as a 2nd Level Support in these cities:
• München: 48.300 €
• Hamburg: 48.100 €
• Frankfurt am Main: 43.400 €
These are the states where you can earn the most as a 2nd Level Support:
• Hamburg: 48.100 €
• Bayern: 46.600 €
• Baden-Württemberg: 46.400 € - Yes, in Germany there are salary differences between women and men as a 2nd Level Support. Women earn on average 41.000 € gross, while men earn 44.800 € gross per year. Women earn on average 8% less than men.
- Yes, currently you can find on kununu 34 open positions as a 2nd Level Support in Germany.
Want to know more about salary?
On our blog, you will find valuable tips and tricks on the topic of salary.
Learn more about the Gender Pay Gap or make sure to confidently be prepared for salary negotiations and have a look into other related topics with our helpful guides.