Welcome to rpc!
At rpc, we firmly believe that retail connects people and brands in a seamless and value-adding way. This is why we have made it our mission to empower our customers from strategy to implementation with customer-oriented solutions from a single source. In our work, we focus on the customer right from the start with the aim of creating an extraordinary customer experience.
We were founded in 2013 as a joint venture of the BMW Group and H&Z Management Consulting. Our employees are represented in Germany, Belgium, China, England, France, Italy, the Netherlands, Portugal, Spain, and the USA with functional focal points and local expertise.
For further information: www.rpc-partners.com
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Whatever the task, we always think end-to-end to ensure our customers' customers are inspired by their retail experience. In our range of retail performance services, you’ll find ways to sharpen strategy and to take performance-driven action. By combining our different skillsets, we uniquely offer comprehensive solutions across our six service lines.
Consulting
Businesses are rethinking their role and find ways to create value for their customers at a time when customer behavior and expectations are changing rapidly while more customer data is accessible. We are focussing on the strategic development of customized solutions with valuable outcome for our clients. We provide them with the gear needed for this complex transformation journey from strategy to implementation.
Data Analytics
To target the right customers and to identify their needs data is the key. Our clients need relevant data sources and smart analytical methods to realize competitive advantages. At rpc we guide them on their way to a data-driven and thus more successful company.
CX Design
Within Customer Experience Design, we combine our retail and design expertise with technologies such as virtual reality, augmented reality and even robotics, creating a unique customer-centric experience in your physical and digital stores. By pairing the aesthetic our clients desire with the business impact they aim for, we empower them to effectively transform and boost all their retail channels.
Coaching
Working onsite, our coaching experts quickly identify and address all factors that matter to a great customer and brand experience. Applying proven methodologies and tools, we help drive the complete change to become customer-centric. Our experts support from program development to delivery, in local and global project management.
Talents
Automation and digitization are increasingly shifting the focus in HR. We support our clients in developing and implementing a future-proof digital strategy across the entire employee lifecycle - from application to personnel development, building new competencies, and leadership optimization.
Training
The product or service can be perfect – but if employees do not share your enthusiasm or lack the required know-how, even the best company loses its radiance. Employees can only convey the culture and visions of your company if they are motivated and act competently.
As a young and rapidly-expanding consultancy, we offer employees a host of unique opportunities. We give you plenty of space to make an impact and are proud to have been voted Top Consultants 2021 and Hidden Champions in the Retail Performance Management Domain. Find out about current job opportunities here.
