Welcome to rpc!
rpc – The Retail Performance Company is a consultancy that supports companies in sales issues. With the service areas Consulting, Coaching, Qualification, Talents, CX Design and Data Analytics we offer our customers integrated solutions to accompany them on their way to a customer-oriented transformation. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. rpc was founded in 2013 as a joint venture between the BMW Group and h&z Unternehmensberatung AG and is represented in nine countries.
For further information: www.rpc-partners.com
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Whatever the task, we always think end-to-end to ensure our customers' customers are inspired by their retail experience. In our range of retail performance services, you’ll find ways to sharpen strategy and to take performance-driven action. By combining our different skillsets, we uniquely offer comprehensive solutions across our six service lines.
When it comes to managing and using customer data, a one-size-fits-all approach simply won’t do. You need a customized way of targeting the specific challenges and pain points customers face. At rpc, our data analytics services and solutions check all the boxes.
By shaping human, physical and digital retail touchpoints, at rpc we uncover new ways to increase business impact in an era of the seamless online and offline customer journey. Our scope of end-to-end retail design services stretches from design detailing and rapid prototyping to global implementation.
Take care of your employees and they’ll take care of your customers. These wise words have proven true throughout our years of experience in retail performance at rpc. In our comprehensive training offer, you’ll find courses to foster employees’ abilities in areas ranging from strategy and conceptualization to delivery and complete outsourcing.
The people you hire, their competencies and their overall workplace happiness are key to our clients' success. In our portfolio of holistic HR services, you’ll find proven ways to enhance the ability to attract, hire and retain a top team. All our HR services are designed to inspire to take a customer-centric perspective. Where useful, we apply the latest technologies to push the process of managing people to the next level.
At rpc we bring the full spectrum to the table. Whether mapping a customer journey, laying the foundation for a conceptual project or creating a digital strategy for future sales concepts, you can be certain that our inspiring approach always keeps everyone’s best interest in mind.
Our experts support our clients from program development to delivery, in local and global project management. We inspire our clients' people to inspire their customers by bringing their brand to life – every day and everywhere.
As a young and rapidly-expanding consultancy, we offer employees a host of unique opportunities. We give you plenty of space to make an impact and are proud to have been voted Hidden Champions, Growth Champion and Best Consultants. Find out about current job opportunities here.