Communications Specialist

Deine Aufgaben

• Create engaging and high-quality content in English for various internal communication channels
• Develop compelling copy tailored to different audiences and communication platforms
• Support internal communication campaigns, change management initiatives, and employee engagement projects
• Manage and maintain key communication platforms, including our internal network, Cosmos
• Contribute to the company’s communication strategy and actively promote TELUS Digital’s culture and values
• Coordinate communication projects and support the organization of key events such as onsite and virtual Town Halls

Dein Profil

• Excellent communication and copywriting skills with strong attention to detail
• A proactive and creative mindset with the ability to simplify complex information
• Strong organizational and time-management abilities
• Ability to work independently while collaborating effectively within an international team
• Passion for corporate communications and employee engagement

Essential Requirements:

• Fluency in English (additional language skills in German also a plus)
• Outstanding written communication skills with attention to detail
• Qualification in communications, marketing, PR, or comparable work experience
• Minimum two years' experience in similar roles
• Strong organizational and time-management skills
• Ability to work independently and prioritize effectively
• Experience in internal communications strategy and program delivery

Vergütung & Benefits

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• More than fifty benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

Über den Arbeitgeber

TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Bewerbungsprozess

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.