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What's it like to work here?

3.1
kununu Score‪98‬‪ reviews‬
40%40
RecommendationLast 2 years
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Employee Satisfaction

    • 3.0Salary/Social benefits
    • 3.5Image
    • 3.2Career/Professional development
    • 3.6Working atmosphere
    • 3.0Communication
    • 3.9Collegiality
    • 3.0Work-Life Balance
    • 3.1Leadership behavior
    • 3.5Interesting tasks
    • 3.5Working conditions
    • 3.0Environmental and social responsibility
    • 3.5Equality
    • 3.2Interaction with older colleagues

Benefits

The following benefits were most frequently mentioned in the 59 employee reviews.

  • Team eventsTeam events
    58%58
  • Internet accessInternet access
    47%47
  • DiscountsDiscounts
    46%46
  • Good transport linksGood transport links
    37%37
  • Stock or equity optionsStock or equity options
    37%37
  • Flexible working hoursFlexible working hours
    32%32
  • CoachingCoaching
    31%31
  • Pension planPension plan
    27%27
  • Health-promoting measuresHealth-promoting measures
    24%24
  • Home OfficeHome Office
    24%24
  • Meal allowanceMeal allowance
    20%20
  • AccessibleAccessible
    15%15
  • Company phone Company phone
    15%15
  • CafeteriaCafeteria
    10%10
  • ParkingParking
    7%7
  • Dog-friendlyDog-friendly
    2%2

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What employees say

What employees like

Work-Life-Balance.
Empathische kollegen und Vorgesetzer.
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Only food opportunities.
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nichts mehr
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Great company culture (open, flat hierarchy and promotion of autonomy)
Super diverse employees
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Great colleagues, free breakfasts, free soft drinks
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What else do employees like?

What employees don't like

Serious communication problems, workload, respect and dignity issues, impatient, insincere, and unprofessional manner, and supervisors who know nothing about their job, who make you feel bad because you are more successful and smarter than they are, and who see you as a threat.
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inzwischen alles, insbesondere die Intransparenz und das m. E. kriminelle Gebaren.
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Mehr Transparenz in der Kommunikation und Gehaltsverhandlung.
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Too much brainwashing, as though GetYourGuide is somehow the saviour of its customers and we all need a pat on the back.
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Während des Arbeitsverhältnisses Ausbeutung, 70+ Stunden; in der Abwicklung unprofessional
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What else do employees not like?

Suggestions for improvement

The future onboarding and offboarding processes at GetYourGuide can be handled more constructively and humanely. I firmly believe that with a more patient and supportive approach, talented individuals can be better integrated into the team, and offboarding can be conducted in a way that respects the dignity of all involved.
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Freelancer deutlich ablehnen, wenn sie nicht der USt unterliegen. Ich wurde als Anbieter auf die Seite gelockt, ich wurde gebucht und habe gearbeitet, aber werde bis dato nicht bezahlt, weil ich kein Gewerbetreibender bin. Niemand antwortet auf meine Schreiben. Es passiert gar nichts.
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The company could offer more vacation days like typical German companies do (30 days)
We get significantly less days which feels off considering what the company is about. It would be great for our benefits to reflect the company.
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Umweltbewusstsein, mehr wahre Interesse an Nachhaltigkeit.
Mehr Unterstützung zur Karriereweiterentwicklung.
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You are beyond saving
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What else do employees suggest to improve?

Highest and lowest factors

Highest rated: Collegiality

3.9

The highest rated factor of GetYourGuide is Collegiality with 3.9 points (based on 12 reviews).


From all kinds of LGBT, hippie, tattoo, piercing style, unprofessional employees. A very few smart and competent employees. Some people including "leaders" literally come there to kill time by chit-chat and hovering around the office, coming very late and leaving early, zero discipline. No quality work delivered,some processes are wrong or outdated,not complete.
3
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Man versteht sich hier als großes Team. Es gibt hier keine Konkurrenzkämpfe oder Lästereien. Auch die Feedback-Kultur ist super. Es gibt viele Events für Mitarbeiter, Filme-Abende, Partys...
5
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I had great colleagues but terrible bosses which made all the colleagues leave.
3
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colleagues are willing to help out, you won't be laughed at for making a mistake, everyone is invested in providing helpful and lasting feedback to encourage personal growth
5
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Die Mitarbeiter gehen teilweise regelmäßig zusammen auf Wochenendreisen. Insgesamt sehr harmonisch.
5
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What else do employees say about Collegiality?

Lowest rated: Communication

3.0

The lowest rated factor of GetYourGuide is Communication with 3.0 points (based on 15 reviews).


What level could be the incompetent management's communication? Unvisionary, unsupportive, basically Head and Directors are disconnected from the teams. Top-down communication and double standards towards employees. Most of the Team Leads, Heads even Director level has insufficient competency for their domain and leadership. Narrow-minded people who only thinks in limited perspectives, energy and time drain for structured, intelligent people.
1
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The lack of clarity and specific feedback regarding communication issues left me deeply disappointed! A bunch of people who think they are good at communication but they are not good at it.
1
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verstecken sich, wenn es etwas zu klären gilt
keine Telefonkontakt möglich, nur obskure Emails aus USA u.a. Orten von Leuten, die nur einen Vornamen haben, keine Position usw.
1
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Been at get your guide so long I forgot good communication exists. Offer feedback to management at your own peril.
1
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Absolutely bad. Tasks are not properly thought of. No clear vision on what the management wants.
1
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What else do employees say about Communication?

Career and Professional development

Career/Professional development rating

3.2

Career/Professional development is rated with an average of 3.2 points (based on 13 reviews).


100 EUR im Jahr für Weiterbildung, wenn man intern Position wechselt 2000 EUR im Jahr.
5
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man wird regelmäßig genötigt, den Umsatz zu steigern, aber ohne echten Support
1
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White guys helping white guys to the top
1
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Really limited. Not a great place to start your career.
1
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Es gibt ein großzügiges Weiterbildungsbudget
5
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What else do employees say about Career/Professional development?

Questions about reviews and salaries

  • GetYourGuide is rated an average 3.1 out of 5 by employees and applicants. In comparison to the rest of the industry Internet (4.1 points), GetYourGuide is worse. Based on 2 year ratings, 40% of employees and applicants would recommend GetYourGuide as an employer to others.
  • Based on overall 56 ratings, 43% rate their salary and benefits as good or very good.
  • Based on data from 14 culture reviews, employees perceive the company culture at GetYourGuide as rather modern.
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