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Bewertungsdurchschnitte

  • 24 Mitarbeiter sagen

    Sehr gut (10)
    41.666666666667%
    Gut (6)
    25%
    Befriedigend (3)
    12.5%
    Genügend (5)
    20.833333333333%
    3,40
  • 9 Bewerber sagen

    Sehr gut (2)
    22.222222222222%
    Gut (0)
    0%
    Befriedigend (1)
    11.111111111111%
    Genügend (6)
    66.666666666667%
    2,02
  • 0 Azubis sagen

    Sehr gut (0)
    0%
    Gut (0)
    0%
    Befriedigend (0)
    0%
    Genügend (0)
    0%
    0,00

Firmenübersicht

Starting from a little office in Amsterdam in 1996, Booking.com grew from a small startup into the planet’s number one accommodation site. Our diverse team – 16,000-strong – is united by a single mission: to empower people to experience the world. Whether in our Amsterdam HQ or at one of our 199 offices across the globe, we work hard to help make more than a million travel dreams come true every single day.

Despite evolving from a small startup to a global player, little has changed about our company culture. We move forward by taking lots of small steps and executing at incredible speeds. Everyone is encouraged to experiment and keep learning. The entrepreneurial spirit is very much cultivated in our day to day. After all, our people are our best asset, and the reason we’re able to empower millions of travellers daily.

Kennzahlen

Mitarbeiter

15,000 Worldwide

Unternehmensinfo

Wer wir sind

Produkte, Services, Leistungen

www.booking.com

www.workingatbooking.com

Perspektiven für die Zukunft

We make travel dreams happen. And we’re humble, open and friendly while we do it. We believe in the power of curiosity, experimentation and continuous learning. Our diversity gives us strength. And we thrive on change.

Standort

Standorte Inland

  • Berlin

  • Munich

  • Düsseldorf

  • Frankfurt

  • Hamburg

  • Vienna

  • Innsbruck

  • Salzburg

  • Zürich

Standorte Ausland

  • 190 other offices internationally

  • Amsterdam HQ

Impressum

We are the planet’s #1 accommodation site. Our diverse team, 15,000 strong, is united by a single mission: to empower people to experience the world. Whether in our Amsterdam HQ or at one of our 199 offices worldwide, we work hard to help make more than a million travel dreams come true every single day.

Für Bewerber

Videos

Meet our Berlin Team
Meet our Account Management Team, Germany
Booking.com: One Mission
Meet Stepanka, Customer Service Executive

Wen wir suchen

Aufgabengebiete

We love people who are open, humble and friendly. People who embrace diversity and are inspired by it. Who love working in teams, yet are constantly pushing themselves to improve. People who share our mission of empowering others to experience the world – and doing it from the most sought-after places to stay. These are your Booking colleagues. We’re taking travel to a whole new dimension, from developing our product to growing our business.

Gesuchte Qualifikationen

For a position in Customer Service, here’s what we’re looking for:

  • Good proficiency in English - we’re a diverse, international company.

  • Fluency in the language of the role you apply for.

  • Team players with great communication skills and a positive attitude.

  • Excellent problem-solving skills, and for you to take responsibility and ownership.

  • Candidates who put the customer at the centre of everything they do.

  • For a Team Lead position: A minimum of two years’ people-management experience in an international environment, and experience in customer support.

In Partner Service, we have a 2-year graduate programme, specialising in account management. If you’re applying for an account manager role, we’re looking for a minimum of 2 years’ experience, and the same goes for all related positions (Account Manager Business Travel or Key Account Manager).

We have a number of roles available in Austria, Switzerland and Germany. For more information on all current available positions, go to: https://workingatbooking.com.

Gesuchte Studiengänge

For a role within our Customer Service team, the only education you need is from the school of life – and experience dealing with customers. While for Partner Services, we look for candidates with Hotel School or University backgrounds – and a few lessons from the school of life won’t hurt.

Was wir bieten

Was macht es besonders, für uns zu arbeiten?

There’s more to life at Booking than just getting to work with amazing people. We believe our employees should have a smile on their face for many different reasons. As we all love to travel, we provide discounts at Booking.com for yourself, your friends and your family. We keep our own Booking family feeling warm through a variety of social events, such as the Booking Cares day, where we give back to the community, and, of course, our famous Freaky Fridays. The environment we work in is almost as amazing as the people, because it’s shaped by our people, with offices at the heart of incredible cities, inspiring artwork on meeting room walls, plenty of places to relax and play – plus enough free tea, coffee and fruit to power you through; not to mention the delicious cuisine on offer every lunchtime.

Wie würden wir die Firmenkultur umschreiben?

Booking.com is known for its diverse mix of vibrant, driven people from all over the world. This creates a unique culture; one where passionate individuals come together to empower people to truly experience the world. This culture means we work hard and travel a lot. With so many, from so many different places – and a global business reach – a love of travel is one thing everyone at Booking.com shares.

Was sollten Bewerber noch über uns wissen?

At Booking.com, you will be working in small, international teams. They’re not just colleagues; they’re your Booking family, your best travel buddies, and friends for life. We believe in the power of the team.

Bewerbungstipps

Erwartungen an Bewerber

  • The application process for each position can be different, although generally if we like your CV/resume and cover letter, you will receive a call from one of our specialised recruiters for that department. They will have a casual conversation with you to discuss why you want the position, and more about your background.

  • You will then be invited to a face to face interview so we can meet you in person, and get to know you more! As well as this, we really like to answer your questions, and give you a better insight into your day-to-day work environment during this stage.

  • Don’t worry if your process is slightly different! We have so many positions there may be variations appropriate to the role you’re applying for. However, ask your recruiter, and they will be more than happy to talk you through your specific process and answer any questions.

Unser Rat an Bewerber

    • Firstly, check out our career information on the website. Here, you can find out more about the company culture and values, the offices, and the people we work with. This is not only useful for you to find out if we’ll be a good match, but it also helps our recruiters to know why you want to work with us in particular.

    • When submitting your CV/resume, don’t overcomplicate things! Include the basic information needed, and really highlight the similar experience you have to the role you’re applying for.

    • We are a very casual company, we feel that people work better that way. So if you get a call from a recruiter or an interview, make sure to keep calm and just be yourself - and remember there’s no need to suit up!

Bevorzugte Bewerbungsform

Please apply for our open applications via our career site, workingatbooking.com. Here, you can find all of our current positions, and apply simply with your CV or LinkedIn profile.

booking.com (Deutschland GmbH) Erfahrungsberichte

Bewertungen - Was Mitarbeiter sagen

3,40 Mitarbeiter
2,02 Bewerber
0,00 Azubis
  • 21.Juni 2017
  • Mitarbeiter

Verbesserungsvorschläge

  • -
  • 18.Nov. 2016
  • Mitarbeiter

CSE

1,62

Verbesserungsvorschläge

  • mehr personal einstellen..

Pro

die kollegen

Contra

Extrem stressvoller Job. Sie erwarteten dass wir jeden Kunde glücklich machen. Kunde bekommt meisten nicht was er will und am ende wirdst du dafür verantwortlich gemacht und verlierst du deinen bonusauszahlungen.. Die schlechte qualität des B.coms machen den Kunden sauer, sie bewerten die Firma schlecht und am ende zählt die bewertung als die Bewertung der Mitarbeiter.. Völlig unfair!


Bewertungsdurchschnitte

  • 24 Mitarbeiter sagen

    Sehr gut (10)
    41.666666666667%
    Gut (6)
    25%
    Befriedigend (3)
    12.5%
    Genügend (5)
    20.833333333333%
    3,40
  • 9 Bewerber sagen

    Sehr gut (2)
    22.222222222222%
    Gut (0)
    0%
    Befriedigend (1)
    11.111111111111%
    Genügend (6)
    66.666666666667%
    2,02
  • 0 Azubis sagen

    Sehr gut (0)
    0%
    Gut (0)
    0%
    Befriedigend (0)
    0%
    Genügend (0)
    0%
    0,00

kununu Scores im Vergleich

booking.com (Deutschland GmbH)
3,02
33 Bewertungen

Branchen-Durchschnitt (Sonstige Branchen)
2,72
142.917 Bewertungen

kununu Durchschnitt
3,12
1.623.000 Bewertungen