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Teleperformance Greece

Deutschland,  3 Standorte Branche Telekommunikation
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Bewertungsdurchschnitte


Firmenübersicht

Established in 1989, Teleperformance Greece is the very first company to introduce contact center outsourcing in the local market. In 2002 it what the regional headquarters for the Teleperformance Operations in South Europe & the Middle-East and in 2004 it started becoming a major Multilingual destination for Europe, the Middle East and Africa, serving currently over 130 markets in 34 languages ​​and dialects and Employing nearly 4,300 people from 78 nationalities.

 A Quality Management Certified Company and in full alignment with the Group's Performance Management Process and Standards, Teleperformance Greece Operates today out of 2 Multilingual hubs in Athens, 1 Site in Chania and 1 more in Gjirokaster-South Albania with a combined capacity of 4,350 agent workstations ; supporting major multinational clients in the Automotive, Consumer Electronics, Fast Moving Consumer Goods, Financial, Healthcare, Insurance, Retail & e-Retail, Technology, Telecommunications and Travel arena.

 With a proven ability to recruit and retain highly skilled -top performing and talents, With state-of-the-art technology sites having active BCP, DRP and Security processes based on PCI DSS and ISO 27001 standards and -most of all-a Performance Driven Orientation did results to the consistent achievement of KPIs, CSAT, ESAT, NPS & QA scoring; Teleperformance Greece is one of the most attractive partners to support Customer Care, Technical Support, Customer Acquisition, account receivables management and BPO services in the European Continent ,


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Kennzahlen

Mitarbeiter

1.001-5.000 employees

Unternehmensinfo

Wer wir sind

Produkte, Services, Leistungen

The company Operates through 4 major production units:  

  • Customer Care & Facilities Management: Servicing its clients 'customers, providing support - while Increasing loyalty - in house and / or at the clients' premises
  • Technical support: Providing efficient support to Facilitate product consumption or usage, and Increasing customer satisfaction
  • Tele-sales: Developing sales through a proactive approach; Aimed at Increasing the value of its clients customers
  • Tele-collections via TDIS, a company fully compliant with the requirements of Law 3758/2009, totally owned / managed by Teleperformance Greece.





Perspektiven für die Zukunft

Our company philosophy

Teleperformance Greece aims to:

• Provide cost-effective and ideally suitable solutions

• Meet, and whenever possible, going beyond what is expected of us

• Recognizing and promo ting the potentials of our employees

• A high level of corporate responsibility and integrity towards the industry and the community.


At Teleperformance is an excellent customer experience is of Particular importance, in every single occasion we deliver excellence, a Resutat of commitment and passion.

We create opportunities and value for employees, customers, environment and Shareholders.


Benefits

We offer:  

  • Competitive Salary

  • Extra Payment for Overtime, Sundays and Greek Holidays (75%)

  • Extra Payment for night shifts (25%)

  • Paid 45 min break within the 8h shift

  • 2 Extra salaries per year (Christmas / Easter- Summer)

  • Bonus for referring new colleagues

  • Monthly performance bonus

  • Joining Bonus

  • Monthly accommodation Bonus

  • 20 days annual paid holiday

  • Great relocation package:   Free Airplane tickets / Free Transportation from Airport / 2 Weeks Free Accommodation in hotel close to our premises

  • VISA support

  • Special Discounts and Offers for all employees

  • Paid training using the latest technology

  • Ongoing IT and Soft skills training

  • Career development opportunities

  • Pension plan

  • Health insurance coverage

  • International, multicultural modern working environment

  • On-site canteen

  • Casual dress code

  • In-house doctor and examination center

  • Location easy to reach by public transport

  • Free Greek courses

  • Welcome event

  • Employee relations team to help new hires integrate into the Greek lifestyle and culture

  • Assistance on arrival to issue tax and insurance

  • Real estate agency fee is paid by the company.

  • Interactive activities within a fun team: team-building, excursions, themed parties, sports events, talent pageants etc

3 Standorte


  • Thisseos Avenue 330
    17675 Kallithea
    Greece

  • 1st.Klm Neas Ethnikis Odou Mournion Vamvakopoulo
    73300 Chania
    Greece

  • 222 Pireos Ave
    17778 Tauros
    Greece

Für Bewerber

Videos

Live the Mediterranean Experience at Teleperformance Greece vol.3

Wen wir suchen

Aufgabengebiete

'I say what I do, I do what I say' is one of the most important values ​​of our company and through our actions we strive for excellence in customer service experience to our clients. Both us and our wellknown IT partners Provide only the best to our employees,: such as trainings, equipment, premises, etc.

German speaking advisors manage and support requires of existing clients in professional manner in order to offer permanent solutions.

Gesuchte Qualifikationen

  • ·          Fluency in Both German and English (verbal and written skills)

  • ·          Great computer skills and familiarity with new technologies and devices

  • ·          Ability to handle challenging customers
  • ·          Availability to work in rotating and night shifts or on weekends

Was wir bieten

Was macht es besonders, für uns zu arbeiten?

If you are ready for a new challenging career abroad, enriching your CV and you love the Mediterranean Sea and the sun of Greece, our company gives you the opportunity to combine what you are looking for.

Wie würden wir die Firmenkultur umschreiben?

International, Multicultural and Modern environment is only few of words can describe our company's atmosphere. Supporting more than 30 languages ​​around the world, we create a mosaic of nationalities and cultures. We all share the same passion of teamwork and commitment from the very first time.

Was sollten Bewerber noch über uns wissen?

Integrity, Respect, Professionalism, Innovation and Commitment are our values ​​and Regarding did we distinguish Both for our high level of services and our friendly environment, making everyday life better.

Bewerbungstipps

Erwartungen an Bewerber

Every candidate, who send us his CV, is a potential member of our team. If you share our values and passion, for what we do, you are one step closer to be a part of our big family.

Bevorzugte Bewerbungsform

We are looking for German speakers, who are ready to join us and be one of us!

You may send your CV via mail at "apply_cv@gr.teleperformance.com".

Auswahlverfahren

You can become one of us in just four steps:

    • Pre screening call in Both German and English

    • Skype meeting with the HR Recruiter

    • Phone and Skype meeting with the CCM of the project you havebeen Proposed for

    • Final interview with the client in Both German and English

Teleperformance Greece Erfahrungsberichte

Bewertungen - Was Mitarbeiter sagen

4,19 Mitarbeiter
0,00 Bewerber
0,00 Azubis
  • 20.Okt. 2016
  • Mitarbeiter

Pro

Teleperformance Greece gives the opportunity to work in an International Environment. 26 different cultures around the world in one place!

  • 20.Okt. 2016
  • Mitarbeiter

Pro

nette Kollegen, Zusammenarbeit TOP !

  • 19.Okt. 2016
  • Mitarbeiter

Pro

Die Flexibilität und das Miteinander


Bewertungsdurchschnitte

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