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Firmenübersicht

Established in 1989, Teleperformance Greece is the very first company to introduce contact center outsourcing in the local market. In 2002 it what the regional headquarters for the Teleperformance Operations in South Europe & the Middle-East and in 2004 it started becoming a major Multilingual destination for Europe, the Middle East and Africa, serving currently over 130 markets in 34 languages ​​and dialects and Employing nearly 4,300 people from 78 nationalities.

 A Quality Management Certified Company and in full alignment with the Group's Performance Management Process and Standards, Teleperformance Greece Operates today out of 2 Multilingual hubs in Athens, 1 Site in Chania and 1 more in Gjirokaster-South Albania with a combined capacity of 4,350 agent workstations ; supporting major multinational clients in the Automotive, Consumer Electronics, Fast Moving Consumer Goods, Financial, Healthcare, Insurance, Retail & e-Retail, Technology, Telecommunications and Travel arena.

 With a proven ability to recruit and retain highly skilled -top performing and talents, With state-of-the-art technology sites having active BCP, DRP and Security processes based on PCI DSS and ISO 27001 standards and -most of all-a Performance Driven Orientation did results to the consistent achievement of KPIs, CSAT, ESAT, NPS & QA scoring; Teleperformance Greece is one of the most attractive partners to support Customer Care, Technical Support, Customer Acquisition, account receivables management and BPO services in the European Continent ,


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Wer wir sind

Produkte, Services, Leistungen

The company Operates through 4 major production units:  

  • Customer Care & Facilities Management: Servicing its clients 'customers, providing support - while Increasing loyalty - in house and / or at the clients' premises
  • Technical support: Providing efficient support to Facilitate product consumption or usage, and Increasing customer satisfaction
  • Tele-sales: Developing sales through a proactive approach; Aimed at Increasing the value of its clients customers
  • Tele-collections via TDIS, a company fully compliant with the requirements of Law 3758/2009, totally owned / managed by Teleperformance Greece.





Perspektiven für die Zukunft

Our company philosophy

Teleperformance Greece aims to:

• Provide cost-effective and ideally suitable solutions

• Meet, and whenever possible, going beyond what is expected of us

• Recognizing and promo ting the potentials of our employees

• A high level of corporate responsibility and integrity towards the industry and the community.


At Teleperformance is an excellent customer experience is of Particular importance, in every single occasion we deliver excellence, a Resutat of commitment and passion.

We create opportunities and value for employees, customers, environment and Shareholders.


Was wir bieten

Was macht es besonders, für uns zu arbeiten?

If you are ready for a new challenging career abroad, enriching your CV and you love the Mediterranean Sea and the sun of Greece, our company gives you the opportunity to combine what you are looking for.

Wie würden wir die Firmenkultur umschreiben?

International, Multicultural and Modern environment is only few of words can describe our company's atmosphere. Supporting more than 30 languages ​​around the world, we create a mosaic of nationalities and cultures. We all share the same passion of teamwork and commitment from the very first time.

Was sollten Bewerber noch über uns wissen?

Integrity, Respect, Professionalism, Innovation and Commitment are our values ​​and Regarding did we distinguish Both for our high level of services and our friendly environment, making everyday life better.

Wen wir suchen

Aufgabengebiete

'I say what I do, I do what I say' is one of the most important values ​​of our company and through our actions we strive for excellence in customer service experience to our clients. Both us and our wellknown IT partners Provide only the best to our employees,: such as trainings, equipment, premises, etc.

German speaking advisors manage and support requires of existing clients in professional manner in order to offer permanent solutions.

Gesuchte Qualifikationen

  • ·          Fluency in Both German and English (verbal and written skills)

  • ·          Great computer skills and familiarity with new technologies and devices

  • ·          Ability to handle challenging customers
  • ·          Availability to work in rotating and night shifts or on weekends

Bewerbungstipps

Erwartungen an Bewerber

Every candidate, who send us his CV, is a potential member of our team. If you share our values and passion, for what we do, you are one step closer to be a part of our big family.

Bevorzugte Bewerbungsform

We are looking for German speakers, who are ready to join us and be one of us!

You may send your CV via mail at "apply_cv@gr.teleperformance.com".

Auswahlverfahren

You can become one of us in just four steps:

    • Pre screening call in Both German and English

    • Skype meeting with the HR Recruiter

    • Phone and Skype meeting with the CCM of the project you havebeen Proposed for

    • Final interview with the client in Both German and English

Nachgefragt

Tests Ja
Internationale Einsätze Ja
Praktika
Bachelor-/ Masterarbeiten

Standorte

Karte wird geladen...

Standorte auf der Karte

Benefits

Working to another country is an ideal way to improve your skills or learn new ones and at the sametime to gain fruitful experiences and meet new people.

Working with our company you will gain not only new language skills and technical background but as the adaptability to a multinational working environment and different cultures.

Among others we offer you ...

International modern working environment

Great relocation package: Airplane tickets / Transportation from Airport /

2 Weeks Free Accommodation

Extra payment for overtime, Sundays and Holidays Greek (75%)

Extra payment for night shifts (25%)

Joining bonus ticket voucher

Monthly performance bonus

Monthly accommodation Bonus

Career development opportunities

Special Discounts & Offers for all employees paid workout using the latest technology

2 extra salaries per year (Christmas / Easter- Summer)

On-site canteen casual dress code in-house doctor and examination center

Free Greek courses

Employee Relations team to help new hires integrate in the Greek lifestyle and culture




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Bewertungsdurchschnitte

Neue Bewertungen

Arbeitgeberbewertungen

1,15
  • 26.08.2016
  • Neu

Teleperformance Greece: 1,14 von 5

Firma Teleperformance Greece
Stadt Athen, Griechenland
Jobstatus k.A.
Position/Hierarchie Angestellte/r - Arbeiter/in
Unternehmensbereich IT
Arbeitsatmosphäre
Vorgesetztenverhalten
Kollegenzusammenhalt
Interessante Aufgaben
Kommunikation
Gleichberechtigung
Umgang mit Kollegen 45+
Karriere / Weiterbildung
Gehalt / Sozialleistungen
Arbeitsbedingungen
Umwelt- / Sozialbewusstsein
Work-Life-Balance
Image

Vergleich Gesamt-Score auf kununu

Dieses Unternehmen im Vergleich zu allen anderen Unternehmen auf kununu  auf Basis von 1.322.000 Bewertungen

Teleperformance Greece
1,15
kununu Durchschnitt
3,18

Dieses Unternehmen im Vergleich zu allen anderen Unternehmen aus der Branche Telekommunikation  auf Basis von 19.129 Bewertungen

Teleperformance Greece
1,15
Durchschnitt Telekommunikation
3,16